Cimara empowers agencies to plan, connect and engage a large workforce in real-time, enabling senior staff to manage incidents, resources, events, staff roster and internal communications in one centralised platform.
What 372 Digitial has built in Cimara for ACT Parks and Conservation Service, is a modular system which enables Agencies to roster staff, track availability, manage fatigue and forward plan for various types of incidents. Cimara provides a solid foundation which can evolve as business requirements change over time.
The application for the first time allow our agency to have instant two way communications with our diverse workforce. It has raised internal communication and engagement within our agency to a whole new level.
The communication module of Cimara provides the agility a modern, forward-thinking organisation needs to fine tune internal communication messaging and strategies in a timely manner to maximise successful workforce engagement.
The build of Cimara began in 2015 when digital agency 372 Digital was awarded the opportunity to take part in Round 4 of the Digital Canberra Challenge (DCC) and build the communications application for the ACT Emergency Services Agency (ESA). The application then was named ESA Workforce Connect.
In 2017, shortly after the successful deployment of ESA Workforce Connect, followed the opportunity to build a complex rostering and resource management application for the ACT Parks and Conservation Service (PCS), as part of the ACT Government Small Business Innovation Partnerships (SBIP) program.
Given the task to build the application for PCS, the team at 372 Digital went on to combine both the ESA and PCS solutions in a modularised fashion while allowing both organisations to use their applications independently and simultaneously.
In 2018, the name Cimara which stands for Communication, Incident Management and Resource Allocation was given to commercially offer the product as a Commercial Off-The-Shelf (COTS) solution to organisations with similar or extended needs.