Core Features

Cimara / Communications, Incident Management and Resource Allocation

Workforce management made simple

Cimara is a user-centred application that has been meticulously crafted by our production team with ease-of-use, adaptability and flexibility in mind. The features in Cimara are modularised and can be adjusted or improved easily to suit an organisation’s workforce management requirements.

API Capability

API Capability

Built on API-First architecture to provide omnichannel experiences and cater to the needs of customers with various application interaction requirements.



Cimara’s system has been built in a modularised fashion, offering the flexibility that enables efficient new feature expansions and customisations.

Accessibility & Usability

Accessibility & Usability

The user interface has been designed with Web Content Accessibility Guidelines (WCAG) in mind. It is crafted meticulously and is constantly undergoing refinement to facilitate seamless browsing experience and accessibility.

Cimara works with and supports

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Business rules configuration

Add new or configure existing business rule sets to perform actions such as the management of crew members in vehicles, staff fatigue and equipment handling based on user roles and assignment.

  • Fatigue management
  • Informatively allocate people and equipment

Mobile communications

Engage in two-way mobile communication with a diverse workforce and view real-time stats with tools to create, edit, moderate and distribute various communication products to work groups and individuals.

  • Distribute communication products to workgroups and individuals or members in an incident plan
  • Engage in two-way communication between senior members and staff within and across multiple groups
  • App available for download on Android Play and Apple App stores
  • Send text-based communication with image, video, audio or PDF attachments, including RSVP requests
  • Receive mobile push notifications, view and respond to messages via a mobile or tablet app on Android and Apple devices
  • Give exclusive access to member contact information in real-time via the members’ directory
  • Send members information about changes to Fire Readiness Levels
  • Notify members about updates to their workforce roster
  • Alert admins of a new communication response

Detailed reporting

Cimara provides detailed data reporting out of the box, from viewing user communication stats to printing detailed event reports. Cimara can be extended to cater for any business reporting requirements.

  • Customisable and expandable
  • Stand-by report
  • Incident or event plans
  • Resources used
  • Location rosters
  • Individual rosters
  • Incident or event reports
  • End of season report
  • Management reports
  • and more.

Incident & event planning

Plan and manage large operations, organise events, schedule group training sessions, and assign and deploy resources while updating all relevant information system-wide in real-time.

  • Create incident or event plans and assign them to a group
  • Plan for a one-day or multi-day event
  • Allocate resources such as people and vehicles
  • Allocate resources into divisions and sectors
  • Create an Incident Management Team
  • Track the availability of resources in real-time via the Incident Dashboard
  • View and print detailed incident plan reports
  • View and print a meal plan for people in the incident, taking into account their dietary requirements
  • Create Strike Teams and export in CSV format
  • Create Fire WBS Codes and export in CSV format
  • Create and set the fatigue calculation for each incident type
  • Designed and developed following the Australian Inter-service Incident Management System (AIIMS) principle

Real-time rostering

Highly complex rostering made simple with a long list of features such as work pattern creation, roster alerts, advance filtering, payroll and stand-by reports, just to name a few.

  • Create, save and apply work and role patterns in any combination
  • Assign roster codes for each role to view in the workforce roster
  • Add a background colour to each roster code to differentiate it from others in the roster view
  • View workforce roster branch-wide or by areas, locations and positions
  • Filter roster views by role, availability, and or skills and qualifications
  • Assign staff to units based on fire-readiness alert level
  • View roster with pay schedule indicator
  • Set system default working hours, modify staff default working hours and edit staff working hours in the roster
  • Add Roster work status with support for both atwork and not-at-work types such as leaves and regular work duties
  • Export staff working hours in SAP-compatible CSV format
  • Export payroll codes in SAP-compatible CSV format
  • Export Stand-by Report
  • View the roster in four or two weeks view
  • Set default roster view
  • Rearrange roster view with drag and drop support for groups and staff
  • Copy roster and paste to cell support
  • View and manage staff availability
  • Add staff and admin comments to the roster
  • Notify members of updates to their roster
  • Duty Officer Logs

Member availability & calendar

Cimara provides an easy-to-use application that allows staff to manage their availability seamlessly and view real-time updates to their roster and colleagues’ roster.

  • Mobile, tablet and web browser support
  • Nominate staff availability
  • View depot or location roster
  • Add individual comments and view admin comments

Resource management

Manage the availability of resources such as equipment, boats, trucks and other vehicles.

  • Set a resource roster code
  • Identify the type of resource
  • Identify clashes with resource availability
  • Select whether the resource is available for rostering, to add to an incident plan, appear in the Stand-by Report or Fire Readiness

User groups, roles & qualifications

Add user-card information, assign members to their roster groups and communication groups, set their application access level, manage their roles and qualifications, and enter their dietary requirements.

  • Enter member details
  • Enter unique ID, position, and radio call sign and select the member’s primary location
  • Enter payroll ID, employee number, loading or FTE
  • Enter member’s contact information, including their emergency contact
  • Set member access levels by assigning them to a permission group
  • Set the member’s default roster view
  • Allow members to change their password
  • Edit a member’s standard working hours

Production Roadmap

Cimara constantly undergoes refinement with new features being introduced each month.

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Standards Compliance

Cimara has been designed and developed to comply with relevant industry standards.

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System Security

We are committed to the stability, integrity and security of the system.

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Upcoming Features

New features are added frequently

The build of Cimara is constantly undergoing refinement with new features being introduced each month. This Product Overview release lists all the functional and non-functional items already available out of the box.

There is a good chance that a feature you are looking for that is currently not in this overview is in our project plan. To find out more, please contact us and one our team members will be in touch to answer your questions.

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